Terms & Conditions

Last Updated: [15Feb2025]

Welcome to Project Payatas Ph! By accessing our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. Business Information

Project Payatas Ph is a small community livelihood program registered in Quezon City as a Social Enterprise. We are committed to providing handmade, affordable, and eco-friendly products made from upcycled fabrics to promote sustainability and support local communities.

2. Product & Service Scope

We offer a range of handmade, upcycled products, including bags, accessories, home décor, and other eco-friendly crafts. Each item is crafted by our community artisans with care and sustainability in mind.

3. Payment Terms

We accept the following payment methods:

Bank Transfers from major banks in the Philippines.
Digital Wallets: GCash, Maya, GoTyme, and other digital banking platforms.

Orders will be processed once payment has been confirmed.

4. Shipping & Delivery

We primarily ship within Metro Manila but offer nationwide delivery.
Shipping fees are shouldered by the customer and will be calculated based on preferred delivery mode after confirmation of payment options.
For bulk orders, we require a lead time of 3-5 days up to 2 weeks for production before shipping.

5. Returns & Refunds

If you encounter any issues with your order, please contact us via our Facebook page: https://www.facebook.com/projectpayatasph. Provide details of your order and feedback regarding your concern. Our team will assist you with the resolution process.

6. User Responsibilities

By using our website, you agree to:

Provide accurate personal and payment information.
Use the website only for lawful purposes.
Avoid fraudulent activities, unauthorized access, or any actions that may harm our platform or community.

7. Intellectual Property Rights

All content, including product designs, images, and text, is the property of Project Payatas Ph unless stated otherwise. Unauthorized reproduction, distribution, or modification of our materials is prohibited.

8. Limitation of Liability

We strive to provide high-quality products and services; however, we shall not be held liable for:

Any delays or issues caused by third-party shipping providers.
Slight variations in color or texture due to the handmade nature of our products.
Any indirect damages resulting from the use of our website or products.

9. Changes to Terms & Notifications

We may update these Terms & Conditions as needed. Users will be informed of any changes via our social media pages and newsletter (for subscribed followers).

10. Governing Law

These Terms & Conditions are governed by the laws of the Philippines. Any disputes shall be resolved under Philippine jurisdiction.

For questions or concerns, feel free to contact us via our official social media channels.